Last updated 4 November 2026
Something on a KerbProof record is wrong or harmful
Use Report this page on the page itself. Reports go straight into our moderation queue. Where content is illegal, fraudulent or shows someone’s personal details, we take it down — usually the same day.
A complaint about our service
- Email help@kerbproof.com, or use the form on our help page, with as much detail as you can.
- We’ll acknowledge it within two working days.
- We aim to give you a full answer within 14 days, and will tell you if it will take longer.
- If you’re not happy with our answer, reply and a director will review it.
If you think you’ve been scammed
Contact your bank straight away, then Action Fraud on 0300 123 2040. KerbProof never takes payments, so any payment “through KerbProof” was not us.
Data protection complaints
You can also complain to the Information Commissioner’s Office at ico.org.uk.